Dr. Ed Slover

Resume/Curriculum Vitae

Chandler, AZ 85225

ed@questconsultingservice.com (480) 619-1003

 

EDUCATION

         
DM – Organizational Leadership: University of Phoenix, Feb. 2007                                                      


  • Dissertation Title: A Case Study: Why High Performing Strategic Business Units Achieve Defined Key Performance Indicators

 

MS – General Psychology: Grand Canyon University, July 2017                                                       

 

MA – Organizational Management: University of Phoenix, Jan. 2001                                                   

 

BS – Communications: Miami University, May 1997


Certified Mindfulness Coach-Practitioner, Jan. 2022


Master Coach: Life Transformation (Transformation Academy), Jan. 2022


Master Coach: Motivation & Goal Achievement Certification (Positive Psychology), Dec. 2021


Instructional Design Certification (International Society for Educational Technology), Aug. 2020

                                         

UNIVERSITY INSTRUCTION EXPERIENCE


Assistant Professor, Grand Canyon University, 2015 to Present            

  • Proficient and experienced teaching in both traditional, non-traditional, and online modalities.
  • Experienced with large lecture teaching environment at GCU.
  • Recognized as CCOB (ground faculty) Teacher of the Year, 2018-2019.
  • Courses taught at GCU:
  • MGT 240: Introduction to Management
  • BUS 232: Introduction to Sport Management
  • MKT 315: Introduction to Marketing
  • MGT 325: Managing Business Communication & Change
  • MGT 420: Organizational Behavior & Management
  • BUS 485: Strategic Management
  • MGT 605: Leadership & Organizations
  • Program lead for the Colangelo College of Business MBA program overseeing on-going assessment to ensure relevance and compliance for programmatic accreditation.
  • Faculty lead for MGT 605 - Leadership in Organizations and MGT 420 – Organizational Behavior.


Adjunct Business Faculty, Northern Arizona University, Sept. 2021 to Present

  • Adjunct faculty responsible for teaching BBA 310: Principles of Marketing.
  • Responsible for providing support to students throughout their business courses.
  • Work collaboratively in a team focused environment to meet the needs of the prospective students.
  • Responsible for grading assignments and responding to students' questions, comments, and discussion forum posts.


Online Course Facilitator, Pearson Education Management, June 2020 to Present

  • Adjunct faculty responsible for teaching BUS 111: Introduction to Business and BUS 311: Organizational Behavior
  • Responsible for providing support to students throughout their business courses.
  • Work collaboratively in a team focused environment to meet the needs of the prospective students.
  • Responsible for grading assignments and responding to students' questions, comments, and discussion forum posts.

 

Adjunct Business Faculty, Baker College, Jan. 2008 to Aug. 2018 

  • Adjunct faculty responsible for teaching MGT 131: Organizational Development & Change.
  • Responsible for providing support to students throughout their business courses.
  • Work collaboratively in a team focused environment to meet the needs of the prospective students.
  • Responsible for grading assignments and responding to students' questions, comments, and discussion forum posts.
  • Served as Subject Matter Expert and revised MGT 311: Organizational Development & Change in 2011.


BUSINESS EXPERIENCE

       
President | Founder, Quest Consulting Service, LLC, Sept. 2021 to Present

Quest Consulting Service, LLC is a knowledge business offering coaching and consulting to businesses of any size, groups, and individuals. Quest provides a wide variety of services by collaborating with our customers like few others in the coaching or consulting industries. From turning around struggling businesses to enhancing existing business success achieve extraordinary results in driving predictable, profitable outcomes through the best people, processes, and systems. 


Area Director, My Fit Foods, Oct. 2013 to Sept. 2014                                                                                                     

  • Responsible for implementing local, community marketing initiatives and managing multiple store sales and operations for My Fit Foods locations in the Phoenix, Arizona market. Manages a P&L responsibility of >$5 million dollars annually. 
  • Accountable for ensuring a great customer experience and team environment by recruiting, hiring, and developing a diverse, high performing team that consistently delivers financial success through executing the My Fit Foods mission. 
  • Provides daily coaching to Store Managers, Nutrition Coaches, and front-line team members (known as “Fit Fanatics”) to focus on the critical few that will generate incremental revenue and deliver best in class service.
  • Implemented process improvements through weekly Success Routines to ensure best practice utilization of safety and sanitation standards and loss prevention protocols.

 

District Manager, 24 Hour Fitness USA, May 2010 to May 2013                                                                                                                           

  • Responsible for the sales management and the operations of 11, 24 Hour Fitness locations in the Phoenix, Arizona market. Led and managed a team of >500 club-level professionals. P&L management of >$23 million dollars annually. 
  • Provided staff training and development in the areas of sales, facility presentation, and customer service to enhance business operations at each facility.  
  • Led the organization in club operating profit to budget and profit growth delivering $1.1m more than prior year (2010 vs. 2011).
  • Ranked in the Top 10 in the organization in club operating profit growth versus prior year – 104.3% (2011 vs 2012).
  • Grew personal training revenue by 17.4% ($2.8m) versus prior year (2011 vs. 2012).
  • Led the organization in overall labor spend to budget while maintaining a Top 5 JD Power Overall Customer Satisfaction score (812) out of 32 districts.
  • Promoted 9 Department Heads to Club Manager and 46 front-line team members to Assistant Department Head or Department Head roles during tenure.

 

Director of Account Management, Apex Fitness Group, April 2003 to May 2010                                                                                                 

  • Implemented sales system leading to a 34% increase in new license revenue in 2009 (vs. PY).
  • Served as an advisor on the product development team for bodybugg® Calorie Management System.
  • Developed a forecasting model and presented for core Apex product line of nutritional supplements that contributed to an annualized inventory management cost savings of $2 million.
  • Developed best practice strategies and promotional concepts that yielded a 99% increase in 2009 (vs. PY) in bodybugg® DTC sales and a 25% increase in bodybugg® sales within Apex licensees.
  • Recommended key drivers for success related to pricing and positioning of core Apex product line that yielded $1.2 million in revenue with enhanced operating margins with no incremental increases in operating costs.

 

PUBLISHED BOOKS


Slover, E. (2021). Q.U.E.S.T.: Navigating the journey through life and business. Seattle, WA: Amazon Kindle Direct Publishing.


Slover, E. (2021). Strategy: The “how” of your Q.U.E.S.T. Seattle, WA: Amazon Kindle Direct Publishing.


PEER REVIEWED PUBLICATIONS

       
Damron, K. & Slover, E. (2021). An exploration of the association between accounting internship experiences and the development of soft skills. Canyon Journal of Interdisciplinary Studies, 9(1), 5-24.


Slover, E. (2020). A case for objectivist ethics in the 21st century: A review. International Journal of Responsible Leadership and Ethical Decision-Making, 2(1), 19-31. doi:10.4018/IJRLEDM.20200101


Slover, E. & Mandernach, J. (2018, January). Beyond online versus face-to-face comparisons: The interaction of student age and mode of instruction on academic achievement. Journal of Educators Online, 15(1).


INDUSTRY PUBLICATIONS


Slover, E. (2021, October). Emotional intelligence at work: How to navigate frustration in order to maintain the integrity of relationships. Arizona Food Industry Journal, 16-17.

       

Slover, E. (2021, January). Achieve more through goal setting. Arizona Food Industry Journal, 18.

 

Slover E. (2020, October). Leading in the 21st century: A primer. Arizona Food Industry Journal, 19.

 

Slover E. (2020, September). Re-education on education: Three benefits of earning an online business degree. Arizona Food Industry Journal, 14-15.

 

Fox, M., Salisbury, H., & Slover, E. (2014). Personal trainer education: The fitness manager’s role. Publishable paper for AT Still University Applied Research Project.


Slover, E. (2010, April). Achieve optimal results with pre- and post-workout drink mixes. Retrieved April 20, 2010, from http://ezinearticles.com/?Achieve-Optimal-Results-With-Pre--and-Post-Workout-Drink-Mixes&id=4132719


Slover, E. (2010, March). Avoid “commoditizing” your club’s product and service offerings. Club Insider News, 17(3), 18-20.


Slover, E. (2010, January). Apex introduces new fat loss products. Club Insider News, 17(1), 10.


Slover, E. (2009, June). Recession proof your business with weight-loss management programming. Club Solutions Magazine, 7(6), 46.


Slover, E. (2009, May). The leadership factor: Are you up to the challenge. Club Insider News, 16(5), 14-16.


Slover, E. (2009, March). Drive incremental revenue with nutritional products. Club Insider News, 16(3), 31.


Slover, E. (2009, February). The economics of weight control in the health club industry. Club Insider News, 16(2), 33.


Slover, E. (2008, November). Breaking down the gym walls through phone coaching. Club Insider News, 15(11), 24.


Slover, E. (2008, September). Employee engagement: Empowering excellence and high performance. Club Solutions Magazine, 6(9), 46.


Slover, E. (2008, May). Invest in your staff: Staff training, development, and education are a must for fitness facilities in order to achieve long-term financial service and program-based goals. Fitness Management, 24(5), 32-35.


Slover, E. (2007). A case study: Why commercial health and fitness facilities achieve defined key performance indicators (Doctoral dissertation, University of Phoenix, 2007). University of Phoenix ProQuest Digital Dissertation Database.


SERVICE TO THE PROFESSION

       
Associate Editor, International Journal of Leadership and Ethical Decision Making, 2017 to Present                           

 

American Society for Training & Development, Member, 2008 to Present                                                                     

 

Institute of Management Consultants, Member, 2007 to Present                                                                                 

 

American Management Association, Member, 2004 to Present                                                                                 


SERVICE TO GRAND CANYON UNIVERSITY

       
Student Chapter of Turning Point USA (TPUSA),

2020 to Present                                                                     

Faculty Advisor for the GCU chapter of Turning Point USA (TPUSA).

 

Student Chapter of Network of Enlightened Women (NeW), 2020 to Present                                                       

Faculty Advisor for the GCU chapter of Network of Enlightened Women (NeW).

 

Annual Dr. Kevin McClean Research Colloquium Presentation Evaluator, 2019 to Present                               

Faculty evaluator of prospective presentation topics.

 

Center for Innovation in Research & Teaching, 2019 to Present                                                                                 

Member of the GCU CIRT committee representing the Colangelo College of Business.

 

New Learning Management System (LMS) Committee, 2019 to 2020                                                                         

Member of the GCU New LMS Committee representing the Colangelo College of Business.

 

University Assessment Committee (UAC), 2016 to 2018   

Member of the GCU University Assessment Committee representing the Colangelo College of Business.


SERVICE TO THE COLANGELO COLLEGE OF BUSINESS (CCOB)

       
MGT 420 Course Revision, 2020 to 2021                                                                                                                         

  • Served as Subject Matter Expert to conduct a full revision of MGT 420: Organizational Behavior & Management. Working collaboratively, we reworked the Course Objectives and discussion questions for the online modality. I rewrote two assignments for all modalities.

 

MGT 605 Course Revision, 2020                                                                                                                                       

  • Served as Peer Review to conduct a minor revision of MGT 605: Leadership & Organizations. Working collaboratively, we reworked several self-assessments students use to complete the Self-Leadership assignment.


MGT 465 Course Development, 2017                                                                                                                               

  • Served as Subject Matter Expert to develop a new marketing course entitled Sports Retail Management and Sales. Working collaboratively, we created the Course Objectives and discussion questions for the online modality. I wrote each of the assignments for the course.


CCOB Blog Author. The Psychology of Success: Focus on What Matters, July 2021                                                       

The Psychology of Success | GCU Blog

 

CCOB Blog Author. 3 ways to embrace uncertainty in business, Oct. 2020                                                              

3 Ways to Embrace Change in Business | GCU Blog


CCOB Blog Author. 3 Ways to Improve Your Decision-Making in Business, Aug. 2020                                            

Three Ways to Improve Your Decision-Making | GCU Blog


CCOB Blog Author. Overcoming Micro-Management: 3 Ways to Create a Winning Culture, July 2020                     

3 Tips For Overcoming Micro-Management | GCU Blog


CCOB Blog Author. 3 Keys to Effective Leadership, June 2020                                                                                     

Three Keys to Effective Leadership in Business | GCU Blog


CCOB Blog Author. Best Practices for Online Business Students, May 2020                                                              

https://www.gcu.edu/blog/business-management/best-practices-online-business-students